Its all about change (more than ever)
The first time I had the opportunity to lead a Change Management project was 8 years ago in México, in that time this was not a topic in the agendas of HR directors here in Spain, many clients though that the change management was about sending nice emails and develop a couple of training in soft skills, everyone could do the job. But not only the clients though this way, many colleagues reacted in the same way when I explained Change Management projects with questions like "But, the clients are not going to pay for that, they just need the new system to be up and running…" This kind of mindsets, from many colleagues, evolved with the time, from an initial scenario like "ok, we are the implementation team and for sure we can do a communication plan etc." to a more mature scenario, something like "Well, we know about the systems and you guys know about the people, and how they will embrace this change". The first challenge of a Change Management (CM) proj...